If you are a California resident, California Civil Code Section 1798.83, permits you to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year.
To request a copy of the information disclosure provided by us pursuant to Section 1798.83 of the California Civil Code, please contact us at the below address:
Attn: Legal Counsel
Re: CA Privacy Rights
2415 E, 15th Street
Los Angeles, CA 90021
Collection of Information
We may collect information about you from various sources, including from newsletter subscriptions (in-store and online sign-up), online customer accounts, customer service calls, sweepstakes, contests, tracking technology, etc. We also may collect and store information about you that we receive from other sources, to enable us to update and correct the information contained in our database and to provide product recommendations and special offers that we think will interest you.
We collect personally identifiable information (“PII”), such as: e-mail, name, username, password, address, telephone number, security question answers, gender, payment card information, month and day of birth; and non-personal information, such as: your wish list, Site navigation, websites visited immediately before, referral URL, IP address, device identifier, device type, operating system, browser information, internet service provider; and information/images you post on the Site or social media posts on pages operated by or connected with the Company.
You will have an opportunity to unsubscribe to any emails or mailings by clicking on an "unsubscribe" hyperlink contained in promotional emails we send you. Even if you are removed from any such list, if you use the services provided through the Site, you will continue to receive email correspondence from us related to the services. Any opt-out by you is not deemed valid until processed by us. It is your obligation to verify that you have been opted-out. We will not be liable for problems with the opt-out procedures.
If you register for an account on the Site, you may review and update your account information by logging in to your account with your username and password at www.waxjean.us or by contacting customer service.
Use of Information
We use information collected as needed to evaluate user eligibility for order fulfillment, fulfill orders, optimize and improve the Site experience, send promotional marketing materials (if user subscribed), enhance social media experience, evaluate advertising effectiveness, conduct customer surveys and analytics, respond to requests or questions, or to prevent fraud. Be advised that when we (or a nominated third-party administrator) run a contest or sweepstakes relating to this website, it will be accompanied by a set of rules. The rules for each contest/sweepstakes will specify how the information gathered from you for entry will be used and disclosed.
Sharing of Information
We work with third-party business partners (“affiliate partners”) to perform services in connection with the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, site evaluation, data analysis, and (where applicable) data cleansing. We provide PII to the affiliate partners, but we authorize them to use this information only in connection with the services they perform. We may share PII with our affiliated brands, parent company, or subsidiaries. We may release PII if we believe in good faith that: the law or legal process requires it; we have received a valid administrative request from a law enforcement agency; or such release is necessary to protect the rights, property or safety of Company, or any of our respective affiliates, affiliate partners, customers or others.
We may share non-personal information with our marketing partners, advertisers, and others from time to time. Examples of such non-personal information include the number of users who visited this Site during a specific time period or purchased a specific product through this Site. This information generally is shared in an aggregated form.
Like many websites, the Site uses various industry-standard tracking technologies, such as cookies, click re-directs, web beacons, tag technology, device identifiers, IP address, etc. to remember your device, track your usage patterns, to tailor your internet-based advertising, or to enhance or personalize your online browsing and shopping experience. If you disable cookies or other tracking technologies, then certain features may be unavailable as a result.
We use various security measures, including Secure Socket Layer (SSL) encryption technology, to protect PII that we collect. If you place an order through this Site, you will be asked to set up an account and provide an email address and password. You must provide an appropriate email address and password in order to access account information. In order to help protect your PII further, you should be careful about providing your password to others. If you wish to cancel a password, or if you become aware of any loss, theft or unauthorized use of a password, please contact our team at firstname.lastname@example.org.
Our website is intended for users who are 13 years old or older. We do not knowingly collect personal information from children under the age of 13. If you are under the age of 13, you should not provide any personal information to us and you should use this Site only with the involvement of a parent or guardian. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will delete such information from our records. California users under the age of 18 may request the removal of their content or information publicly posted on our website by e-mailing us at email@example.com. Please note that most of the user content that appears on our website is stored and controlled by third party providers; thus, complete and comprehensive removal of the content may not be possible.